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Designing a Peer-Facilitated Self-Management Mobile Application: A User-Centred Approach
Sultan, Salys Mohan, Permanand
Mohan, Permanand
Keyword
Collaborative disease management
Human-computer interaction
Remote peer-support
Human-computer interaction
Remote peer-support
Location research
Date
2012
Language
English
ISSN
2153-1633
ISBN
978-1-46-731483-1
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Abstract
This paper presents a user-centered approach taken for a new peer-facilitated mobile self-care application called Mobile DSMS. Mobile DSMS is a mobile application based on a framework for collaborative disease management using mobile technologies. It allows users to form virtual peer-support groups using their cell phones. The paper sets the stage by presenting the different types of peer-support available and explains how the existing remote model can be extended to include interactive features through the use of mobile technologies. A research protocol, comprising individual interviews and a focus group, was conducted using21 users of the target group. This paper presents the user perceptions of the system’s design; what worked and what did not work. It identifies some of the barriers and social implications associated with adoption of this new form of remote self-care support. It concludes by explaining how the outcomes of a forthcoming field study are expected to advance the area of CDM and HCI using mobile devices.
Citation
Sultan, S., Mohan, P. (2012). Designing a peer-facilitated self-management mobile application: A user-centred approach. In PervasiveHealth 2012, the 6th International Conference on Pervasive Computing Technologies for Healthcare, pp. 228-231, San Diego, CA, 21-24 May 2012.
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Publisher
IEEE
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URI
https://hdl.handle.net/20.500.14473/995
DOI
10.4108/icst.pervasivehealth.2012.248707