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Fostering strong institutions & informed citizens: An explortory research on civic communication of public financial managemnt by the court of audit Aruba
Tromp, Maurielle
Tromp, Maurielle
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Keyword
Civic communication
Court of Audit Aruba
Algemene Rekenkamer
Supreme audit institution
Aruba
Court of Audit Aruba
Algemene Rekenkamer
Supreme audit institution
Aruba
Location research
Date
2023
Language
English
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ISBN
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Abstract
This thesis paper describes a qualitative study that focuses on a case study of successful civic communication techniques for Aruba's supreme audit institution, the Court of Audit. In 2020, Aruba experienced financial consequences as a result of the COVID-19 pandemic and received liquidity support in exchange for a series of reforms. The first reform focuses on improving public financial management and strengthening the Court of Audit (Algemene Rekenkamer). The institute releases audit reports on public finances primarily to Parliament with minimal communication with citizens. This exploratory research project identified the preferred communication practices of citizens in Aruba regarding public financial management. The main research question for this study was, “How can the Court of Audit increase civic knowledge and impact of public financial management reports in relation to SDG 16: Fostering Strong Institutions and the Country Package?” The research was designed using qualitative research methods, consisting of fifteen semi-structured interviews with various audiences. Thematic analysis was utilized to extract data from the interviews and produce results to answer the main research question. This research concluded that a strategic civic communication plan containing scheduled dissemination of data and information visualization targeted toward specific audiences with engagement through digital channels is most effective for reaching citizens. Using the insights garnered through the acquired data, practice, and future research suggestions were developed.
Citation
Tromp, M. (2023). Fostering strong institutions & informed citizens: An explortory research on civic communication of public financial managemnt by the court of audit Aruba. Bachelor dissertation. University of Aruba. 118 pp.
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University of Aruba
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URI
https://hdl.handle.net/20.500.14473/912