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Women in hospitality leadership: barriers and best practices in Aruba

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Keyword
Women
Hospitality
Leadership;
Glass ceiling
Aruba
Small island economies
Location research
Date
2021
Language
English
ISSN
1533-2853
ISBN
Collections
Faculty of Hospitality and Tourism Management Studies Repository
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Jadnanansing 2021.pdf
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Abstract
The current study uses qualitative semi-structured interviews to assess the perceived barriers and best practices of women at two different levels of leadership in the hospitality industry in Aruba. There were differences between levels related to acknowledgement and response to the glass ceiling, stereotyping, and work-life balance. Absence of formal higher education did not limit advancement to higher level positions. The majority of women used an inclusive, democratic leadership style unless it was deemed ineffective, and mentoring played a large role in the success of women in leadership. Implications for academics and practitioners in small island economies are discussed.
Citation
Jadnanansing, M., Nierop, T., DiPietro, R.B. (2021). Women in hospitality leadership: barriers and best practices in Aruba. Journal of Human Resources in Hospitality & Tourism 20(2). pp. 174-197. doi: 10.1080/15332845.2021.1872235
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Publisher
Taylor & Francis Online
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URI
https://hdl.handle.net/20.500.14473/158
DOI
10.1080/15332845.2021.1872235
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